Voice Logger System
*astTECS voice logger is an ideal call recording solution for any business which ensures to improve better customer services. *astTECS voice logger system supports ISDN PRI, IP, Analog line and mobile to record all the incoming and outgoing calls for quality monitoring, training, disputes resolution and regulatory compliances. With its advanced features, flexibility and easy to use, it helps the organization to increase the productivity and customer satisfaction with higher quality management.
Features of Voice Logger
- 100% automatic call recording (both inbound & outbound)
- Interoperable with any PBX and IP PBX
- Multi-format recording files – WAV, GSM
- Search and download files based on date, time, source, destination and duration
- Access and delete recording files with supervisor access
- Web-based configuration management and reporting
- Download voice files remotely via web browser
- Monitor storage space via GUI
- Caller ID for all incoming calls
- Automated archiving
- Access control for better security.
- Export call with a report in HTML / Excel Format
- Easily integrate with astTECS’s voice analytic tool
